🚀 HighLevel Changelog: Big Bots, Instagram Freedom, and a Lot Less Headache (June 2025)

Welcome back, HighLevel heroes! If you’ve ever wished your chatbot nagged leads like your mom reminds you to do laundry, or dreamed of organizing your products like a pro, grab a snack—because this week’s updates are stuffed like your inbox after a long weekend. Let’s dive right in! 🎉

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🤖 New! Conversation AI Does Auto Follow-Ups—So You Can Binge Netflix

You know those leads who say, “I’m busy, can you follow up later?” and then drift away into the digital abyss? Well, not anymore! Now, HighLevel’s Conversation AI can detect when a chat goes cold or someone asks for a follow-up. The bot automatically schedules a message—no more chasing people down or building complicated workflows.

Features include:

• Smart drop-off detection (even if they’re “in a meeting” or just ghosting 👻)
• Flexible follow-up cadences (e.g., 5 mins, then 15 mins, you choose!)
• Working hours awareness! (No more midnight pestering. Unless that’s your brand… 🙃)
• One-click visibility of all scheduled follow-ups (full transparency!)
• Automatic channel switching: If chat goes silent, your bot can text them instead.

This means more engagement, fewer lost leads, and WAY less effort for you. Your bot is now basically your new BFF (Bot Follow-up Friend).

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📣 In-App Social Account Notifications—No More "Why Didn’t My Post Publish!?" Tantrums

If your social accounts disconnect, you’ll now see friendly (and impossible-to-ignore) banners inside Social Planner, Launchpad, or Dashboard. HighLevel also sends you an email—just in case you were busy napping during business hours.

Plus, the warning message is perfectly tailored to the troubling platform—Facebook, Instagram, TikTok, you name it:

It’s like having a buddy tap you on the shoulder when your shoelace is untied—before you trip at the finish line. Fast fixes save your socials!

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📸 Social Planner: Direct Instagram Integration… Bye Bye Facebook Hurdles!

You asked, HighLevel delivered: Connect Instagram directly—no Facebook Page required. Hallelujah!

Highlights:

• Connect and schedule Instagram posts (or Stories if you’re a creator) without messy Facebook permissions.
• Simple setup—just go to Social Planner and select “Direct Instagram”.

No more asking for your boss’s Facebook password. Just awesome Canva-made posts, set-and-forget. (And, yeah, view counts of posts aren’t tracked—but everything else is!)

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🛒 Ecommerce Store Owners: Finally, Arrange Your Products However You Want!

If your store looked like it was sorted by an excitable toddler who’s just learned the alphabet, rejoice! Now you can manually set "Display Priority" for each product using plain ol’ numbers. Lowest number comes first. Give your top sellers the red carpet treatment.

• New Display Priority column right on the Product List page
• Tie-breakers by alphabetical order for products with the same number (No more sibling rivalry 👀)
• Easy “Featured” sort option for new stores
• No decimal points, no letters—strictly numbers!
• Out-of-stock stuff always goes to the back (as it should)

Now your virtual store can finally impress your mom. Or your accountants.

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🏆 Spying… Er, Competitor Analysis—See How Your Business REALLY Stacks Up

Marketing Audit Comparison lets you compare your audit to up to 3 competitors. Your business coach will love this:

• Listings Analysis
• Reputation/Online Reviews (nice, or not-so-nice, things people say)
• See side-by-side gaps and strengths—so you can turn their weaknesses into your sales pitch
• Re-run reports as many times as you want (for the competitive or the super competitive)

Your business, now with bonus spy goggles 🕵️‍♂️. (But only for peaceful, above-board analysis, of course!)

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🗓️ Calendar Integrations Are Smarter—Break Up With Broken Calendars Yourself

Formerly, if your Google/Outlook calendar vanished from the source, you got an error but no solution. Now there’s a friendly “Fix This” button. Press it, see exactly what’s missing, and remove the stale calendars yourself—no tech support required!

One click to spring cleaning. 🎉

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📨 Email Builder: Show Stuff Only When Data is Missing (a.k.a. Null Magic)

Sometimes you want to show a message only if your contact left a field blank (like a birthday, shame on them!). Now you can set a condition for “is empty/null”—no complicated logic needed.

Just leave the value field blank and voilà: personalized messages only for the slackers. Easy logic = happier marketers.

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💾 Media Library Is Now Lightning Fast & Speaks More Languages!

• Media tools load quicker thanks to lazy/asynchronous loading (your GIFs thank you)
• All translations now powered by Smartling—in every corner of the library! Dacă citești asta, felicitări! (That’s Romanian, by the way. Global domination, here we come 🌎)

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📲 A2P Campaigns: Auto-Submitted After Brand Approval

No more clicking 500 extra buttons after your brand is approved. Now, as soon as your A2P brand gets the green light, your campaign zooms off for submission automatically. Less confusion, fewer delays, and more time for coffee.

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Go Forth and Automate!

That’s it for this week, folks! More bots to do the work, less manual fix-it—just the way we like it. Update your HighLevel app now, grab these tools, and get ready for your productivity to go through the roof (or at least avoid new gray hairs). 😎

Catch you again soon, changemakers! 🚀