May 15, 2025 HighLevel Updates!

HighLevel Changelog: Supercharged Conversations, Smarter Voice AI, and Tagging Fun—All the New Features Explained! 🚀

May 15, 20250 min read

🛎️ HighLevel Changelog: Supercharged Conversations, Smarter Voice AI, and Tagging Fun—All the New Features Explained! 🚀

Hello, HighLevelers! 🎉 Grab your favorite snack (we recommend cookies 🍪), because this week's updates are here—and they’re juicier than a watermelon at a summer picnic. Let's jump into the latest changes, what they mean for you, and why productivity is about to become your new middle name.


✉️ Conversations on Mobile Just Got a Power-Up! (Full Details & Images)

Your mobile messages are about to get inspirational (and organized)! The mobile app now features:

  • Trigger Links: Insert trackable links in messages, trigger automations, and track who’s clicking. “Did someone click my link?” Now you’ll know, Sherlock.

  • Custom Values: Personalize at light speed—insert names, dates, or even "best cat meme" into any text.

  • WhatsApp Flows: Interactive templates let your customers schedule, confirm, or respond without leaving their chats. (No more "Wait, how do I book?" confusion!)

  • Snippet Folders: Organize reusable phrases, FAQs, or classic dad jokes into search-friendly folders. Less scrolling, more giggling.

Why you'll love this:

  • Save time (no more typing "Our pricing is…" 15 times a day)
  • Personalize like a pro, even while walking the dog
  • Respond quickly, nurture leads, and be a WhatsApp wizard 🧙

Mobile Conversation Power Tools


🧠 Voice AI: Now 100% Smarter (and Less Confusing)

1. Separate During and Post Call Actions (See the Facelift)

AI agents got a fresh, card-based interface! Enjoy:

  • Crystal clear tabs: "During the Call" and "After the Call"
  • Action cards you can edit, delete (and probably frame on your wall)
  • Built-in limits with tooltips—no more scary error messages

Voice AI Actions


2. Connect Your Knowledge Base Directly to Voice AI (Full Breakdown)

Let your Voice AI agents read the manual (so you don’t have to explain refunds 14 times a day):

  • Assign a knowledge base per agent
  • Use smart triggers so Voice AI delivers spot-on answers
  • Update your knowledge base—agent learns instantly (no extra training required)

Genius, right? Your FAQ and info bots just leveled up. 💡

Knowledge Base for Voice AI


🏷️ Tag Your Way to Inbox Bliss

Ever wish you could instantly tag contacts after an email campaign—without hiring an octopus for all those extra arms?

  • Tag contacts by interaction (opened, clicked, etc.) right from your campaign stats page
  • Auto-tag future contacts who interact
  • All tagging activity logged for your inner neat-freak
  • Multi-tagging, so you can target like a pro sniper

Tagging in Campaign Stats


📦 Marketplace: Find & Be Found Faster

App developers can now crank up their apps' search power:

  • Add up to 200 characters of search keywords
  • Keywords come right after app name for search priority (so your app isn’t lost in the jungle 🎶)
  • Search results blend popularity with relevance—it's like a talent show, but for software!

Marketplace Keywords


🔥 Email Warmup—Keep Your Domain Happy

Introducing a Fixed-Stage Domain Warmup (currently in beta):

  • Automatic for new domains; manual for existing
  • Fixed daily limits, no hourly stress
  • Progress through stages to build reputation (like leveling up in a video game)
  • Get smart recommendations based on your sending history—and Google's mysterious wisdom

Email Warmup


🤝 Affiliate Manager: See All Your Sub-Affiliates at a Glance

No more spreadsheet gymnastics:

  • New column counts sub-affiliates for each main affiliate
  • Click to view details instantly
  • It's quicker than texting "Who’s on which team again?"

Affiliate Sub-Counts


📝 Content AI: Give It a Thumbs Up (or Down) 👍👎

All your AI-generated content (text & images) now has built-in Like/Dislike buttons:

  • Quick feedback helps the AI get smarter
  • Leave a comment or just pick a thumbs
  • Next time the AI makes a lame joke, let it know 😅

Content AI Feedback


🧾 Documents & Contracts: Automated Invoice Type (No More Surprises!)

  • If a client only picks one-time products in a doc, they get a one-time invoice (not recurring—phew!)
  • Recurring products = recurring invoices
  • End the "Wait, why am I being billed every month?!" confusion

Product Invoice Automation


That’s a Wrap!

Whew! That’s a lot of excitement for one update. Whether you want to tag like a ninja, respond to leads while waiting in line, or make your Voice AI sound like the cleverest member of your team, HighLevel’s got you covered.

Go try these features out—your productivity will thank you (and maybe, just maybe, so will your boss).

Until next time—stay HighLevel! 🚀

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