HighLevel Weekly Changelog – May 10th: New Templates, Smarter AI, WhatsApp Media & More!
🚀 HighLevel Changelog – May 10th, 2025: New Templates, Smarter AI, & a Sprinkle of Fun! 😎
Hello HighLevel heroes (and soon-to-be super-users)!
Another week, another batch of super-cool updates – and no, we’re not just rolling out another set of cat memes (but imagine if we did 🐱…). This week’s changelog is packed with shiny new templates, appointment magic powered by AI, automation goodies, and fewer headaches for both you and your clients. So, sit back, relax, and let’s walk through what’s new – 8th grade style (because no one wants to read tech docs after school)!
✨ 1. Templates Galore: Websites, Funnels, Social, Ads, and More!
You ever open up a blank page and think “what am I doing with my life?” Well, breathe easy – we just dropped a treasure chest full of new templates. Your creative block doesn’t stand a chance!
🎨 What’s Hot Off the Press?
- Websites: 4 new (Creative, Insurance, Legal, and Marketing Agency)
- Funnels: 2 (Business/Consulting & Financial)
- Emails: 2 (matchy-matchy with above)
- Forms & Surveys: 2 of each (Health, Insurance, Restaurant, Travel…your bases are covered!)
- Social Posts: 8 (Home Services, Restaurant & Bar, Insurance, Holidays)
- Google Ads: a whopping 25 new templates covering everything from Locksmiths to Jewelry Shops.
- Snapshot: 1 for Finance (Hey Lender friends!)
A Taste of Template Eye Candy:
Why You Should Care
- No more design-induced headaches! Save hours and look like a pro (even if you just spilled orange juice on your keyboard).
- SO many industries are covered – just click, customize, and let the magic happen. 🚀
🤖 2. Conversation AI Gets a Brain Boost: Smarter Appointments
Ever wish your bot was less like a Magic 8-Ball and more like an actual assistant? Our Conversation AI now handles bookings, rescheduling, and cancellations like a champ – all while avoiding double-booking chaos.
How It Works:
- Book: Bot checks for upcoming appointments and gives you options.
- Cancel: Select which ones to ditch (and the bot even politely nudges you to reschedule if you totally forgot about Aunt Edna’s birthday).
- Reschedule: Super simple; just pick which one and choose a new time.
- All info—like date, day, time—is shown adjusted for your timezone (because missing an appointment because of “GMT+Unicorn” is so 2024).
In Action!
Why This Rocks:
- No more accidental double-bookings (or twenty-five reminders for the same appointment).
- Everything can be managed at once and the bot helps users pick the best option. Less back and forth = more time for snacks!
🎤 3. Voice AI Can Book Appointments Now!
Your Voice AI just graduated! It can now book appointments for you, according to rules you set. That’s right: while you eat Cheetos in peace, Voice AI is reliably handling your calendar.
- Choose the calendar, slots per day, how many days to offer, and even time between each meeting (because every good hero needs a break).
- If your contact forgets to give their email, the AI will chase ‘em up (nicely, don’t worry!).
Why You’ll Love It:
- Never double-book again.
- All done in one smooth call — no more "hang on, just click my Calendly link" interruptions.
🎬 4. WhatsApp Workflow Media: Now with All the GIFs (Well, Almost…)
You can now send images, videos, audio, and documents straight from your workflows on WhatsApp! That means…
- Promo videos, PDFs, or audio instructions land right in your customer’s phone.
- Add captions to images, videos, and docs for extra sparkle (audio goes out, well, as audio—no captions allowed by WhatsApp, sorry!).
- Super easy setup in your workflow; just pick, upload, and automate away.
Pro-Tips:
- Respect the WhatsApp file sizes! No trying to send the whole Lord of the Rings trilogy.
- Higher engagement & click-throughs because, let’s face it, plain text is sooo 2023.
📋 5. Improved Sub-Account Filtering (Agencies, Rejoice!)
Managing a horde of sub-accounts can be a bit like herding cats. Luckily, now there’s a magical filter panel to narrow down by:
- Telephony provider (Twilio, Native, or maybe that mystery third-party)
- Phone rebilling (for those special plan tiers)
- Have phone numbers? Messaging ramp enabled? Is that A2P compliance badge shining bright?
Don’t worry—you can clear all filters with one click (like CTRL+Z for sub-accounts 🪄).
💸 6. Payments & Invoicing: More Control & New Goodies
a. Custom Payment Providers Supercharged
- Partial payments, payment schedules, tipping, AND automatic late fees now work with third-party/custom providers.
- Track outstanding balances, manage scheduled auto-payments, and delight that one customer who loves paying in installments.
b. Client Portal Email Notifications
- Both portal owners & users can now get (and control) notifications when invoices, estimates, or contracts are shared. Perfect for keeping everyone on track!
- Custom email templates let you set the right tone – professional, peppy, or “no, really, this isn’t spam.”
c. Voice Call Pricing Changes (Heads up!)
A handful of countries will notice small increases in outbound/minute and toll-free inbound call pricing from May 12th. Time to double-check your budget, especially if you’re rocking the phones internationally! 📞 No action needed—just a heads-up!
🛒 7. Marketplace: Agencies Can Now Pay for Sub-Accounts When Installing Apps
Having trouble installing paid marketplace apps because sub-accounts don't have their own card on file? Now, agencies can cover this bill directly (choose between “charge sub-account” or “charge agency” at install).
- No more failed installs due to missing payment info.
- Less nagging your clients for their credit card number (awkward!).
📝 8. Blog Post Creation: One Less Speed Bump (Or Three)
The blog post builder got a UX glow-up – you can write first and worry about SEO titles, meta descriptions, and images after.
- Check the SEO settings and meta preview when you’re actually ready to go live.
- The 'Move to Draft' button went incognito into the three-dot menu (top secret).
🎉 That’s a Wrap!
Whether you’re launching your next big thing, herding sub-accounts, or letting your AI book appointments while you nap, these updates are designed for you – the real MVPs. Have questions? Drop us a line or just shout “HighLevel” into the void – we’re always listening (and coding).
Until next week, don’t forget: stay awesome, stay curious, and never underestimate the power of a good template! 😁
