HighLevel Changelog: Workflows That Wow, Appointments That Amaze, and More! (May 8–10, 2025)
🎉 HighLevel Changelog: Workflows That Wow, Appointments That Amaze, and More! (May 8–10, 2025)
Hey there, HighLevel heroes! 🚀 Grab your favorite snack, kick back, and check out all the goodies the HighLevel team cooked up since May 8th. From workflows that could run a rocket ship to client portals that just got a whole lot friendlier, here's everything you need to know – all told in plain English and with a few giggles along the way. 🤓
1. Templates Galore: Your Secret Weapon to Looking Like a Pro (Even If You Woke Up Late)
Building a website, sales funnel, or firing off an email campaign? We just dropped buckets of new templates to make you look like a marketing wizard:
- 4 New Website Templates (including Creative, Insurance, Legal, Marketing Agency)
- 2 New Funnel Templates
- 2 New Email Templates
- 2 New Form Templates
- 2 New Survey Templates
- 8 New Social Templates (We're talking holidays, insurance, restaurants – it's a template party!)
- 25 New Google Ad Templates (So. Many. Niches. Even real estate stagers and martial arts instructors get love now!)
- 1 New Snapshot for Finance - Lender
So you can save time ⏰ and spend more of your magic on making sales.
Want to see more? Visit the official changelog for the full list. (Warning: May cause temporary template ADD.)
2. Conversation AI Grows a Brain: Intelligent Appointment Booking, Cancellation, and Rescheduling
Who here has accidentally double-booked a coffee chat and a dentist appointment? 🙋
Well, fret no more! Conversation AI is now smart enough to:
- Check if you already have future appointments before loading more onto your plate.
- Help you cancel or reschedule with just a few clicks (er, words)
- Even suggest "Hey, why not just reschedule instead of canceling because of a time conflict?" (Look at you, being productive!)
Bulk canceling and rescheduling? Yup, that's here too—perfect for those of us who like changing plans as much as we like making them.
This is available now via Labs. Try saying “I want to cancel my appointment” and watch the magic! 🪄
3. Sub-Account Settings: Sherlock Holmes-Approved Filtering
If you manage lots of accounts, finding the right one used to take forever. Not anymore! New real-time filters in Sub-Account Settings (Agency → Phone Integration) let you:
- Filter by telephony system (Native, Twilio, or a mystery third party! 🕵️)
- Show only accounts with certain features (rebilling, A2P, etc.)
- Multi-select or clear all filters with a click
- Get instant updates—no more waiting, no more guessing!
Now you can audit, migrate, or troubleshoot like a pro, minus the drama.
4. Blog Posting Flows That Don’t Halt Creativity
We know writing blog posts is about telling a story – not filling out a form about your story first. So, we ditched the old "fill the SEO model first" rule:
- Just start writing your brilliant blog post (yes, you!)
- Fill out the SEO stuff—title, description, images—at the end when you’re ready.
- There’s a shiny new schedule/publish UI so you can double-check it all at a glance.
So go wild—plot twist in the second paragraph? Don’t worry, SEO edits now come last!
5. Client Portal Gets Email Notifications that Even Your Forgetful Uncle Would Appreciate
Let's face it: remembering where your invoices, estimates, and contracts live is a pain. The Client Portal now sends email notifications for all these:
- Portal owners can turn these notifications on/off and even customize the emails.
- Portal users can set their own notification preferences.
- You see all your shared documents in one organized spot.
Now, even those folks who "never get your emails" will have no excuse! 😉
6. Send WhatsApp Media in Workflows: It’s Like Multimedia Magic!
Workflows can now send images, videos, documents, and audio straight through WhatsApp. Goodbye boring blocks of plain text. Hello, standout messages!
- Add captions for more context (except audio, because WhatsApp says so)
- File sizes follow WhatsApp rules—pro tip: keep videos cat-sized (<16MB) not movie-sized
Up your engagement and show off those meme skills!
7. Invoices: Custom Payment Provider Support Grows Up
If you use a payment processor that isn’t Stripe or PayPal, rejoice! Invoices now let you:
- Enable scheduled payments
- Accept partial payments
- Let customers leave tips! 💸
- Apply late fees automatically
Time to make your money flow as smoothly as your sales pitch.
8. Heads-Up: Voice Call Pricing Changes (May 12)
Starting May 12, 2025, some countries and call types are getting new prices for outbound and inbound calls (from Mauritius to Tokyo to the Philippines!).
You don’t have to lift a finger—these will just update on your account. But if you love spreadsheets, maybe jot down the new numbers. 😉
9. Marketplace App Installations: Agencies Can Cover the Tab
App install failing because your sub-account forgot to put in a credit card? Now, agencies can just pay for the app up front. Problem solved.
No more chasing sub-accounts for that elusive card info. 🕵️💰
10. Voice AI: Now Accepting Appointments (Like a Real-Life Assistant, Minus the Coffee Breaks)
Voice AI can now:
- Offer dates and book appointments on calls
- Request email if it’s missing
- Let you choose WHICH calendar to use
- Avoid double-bookings like your aunt who RSVP’s to every event in the family WhatsApp chat
Book sales calls, tech visits, or support sessions—no extra links needed!
Go Play!
With these upgrades, managing your business is about to feel a lot less like paperwork and a lot more like a superpower. Did we miss a joke? Did you spot a typo? Let us know (we're only human… unless AI wrote this, in which case, abend!).
Stay awesome and HighLevel!
