June 24, 2025 HighLevel Updates!

HighLevel Platform Changelog: Big Improvements, Simpler Workflows, and Maybe a Robot Revolution (Just Kidding!) – June 23, 2025

June 24, 20250 min read

🚀 HighLevel Changelog: Leveling Up Your Workflow – June 23, 2025

Hey HighLevelers! Ready for some awesome news? If you love clicking buttons, seeing instant feedback, and staying one step ahead of the robots (we promise, they're mostly friendly), this update is going to make you smile. Let's dive into all the shiny new features and improvements you get to play with this week! 🕹️


🕹️ Improved Confirmation Flow After Enabling SaaS for Clients

Ever pressed a button and then stared at the screen wondering, "Did I break it? Should I just go get a snack?" Well, say goodbye to the mystery! When you enable SaaS mode for a bunch of clients at once, you now get a clear confirmation screen. It says, "Success! It’s working, just give us a few minutes." Plus, it tells you exactly where to check the progress (hint: Bulk Action History page).

No more guessing, only winning! 🏆

SaaS Confirmation Screen


⭐ Review Widgets: New Floating Badges, Slick Sliders, and Cool AI Summaries

Your online reviews are like gold stars from your digital teachers—why not show them off? Now you can, in epic (and minimal!) style. The Review Widget just got major upgrades:

  • Floating Badge Widget: Pop a stylish badge with rotating reviews onto any corner of your site. Kind of like a virtual high-five that just keeps going!
  • Slider Widget: Show reviews one-at-a-time in a super-sleek slider (great for not crowding your pages).
  • Plug-and-Play Templates: Switch looks without coding. Fashion show, but for reviews.
  • Custom Style Controls: Tweak every little detail (colors, avatars, summaries) without needing to unlock the Matrix.
  • AI Review Summaries: Pick summary length (short, detailed or bullet point) and decide where they appear.

Check out these beauties 👇

Floating Badge Demo

Slider Widget Demo

AI Review Summary Options


💸 Mobile Payments: All Your Active Transactions, One POS to Rule Them All

Collecting overdue payments shouldn't feel like detective work. Now, inside the mobile POS (that’s "point-of-sale," not "parent over shoulder"), you can find every due or overdue invoice in one spot. No more hunting around—just open Active Transactions, see everything you’re owed, tap, and get paid. Easy!

Collect payment by Tap to Pay, card, cash, Stripe, or Square—and maybe even Monopoly money (okay, not that last one).

Mobile POS

Active Transactions


🗓️ Calendar Settings: Now with Super Clear Descriptions!

Do calendar settings make you break out in a cold sweat? Fear no more! Info icons, super clear explanations, and better labels are here to help. You’ll know exactly what every setting does, from availability, recurring meetings, to payments and sync options. So go ahead, become an appointment ninja!

Calendar Explanation


📈 Dashboards: Custom Fields in Table Widgets!

Wish you could see your super-important custom fields (like "Favorite Pizza Topping"—no shame!) right on your Dashboard tables? Now you can! Whether it’s for contacts or opportunities, just add the custom fields as columns to your widgets. Robust reporting just leveled up.

Custom Fields Table Widget


🛡️ Authenticator App Support: 2FA Gets Serious 🕵️

For those of us who like sleeping tight, there’s a new way to keep your account secure: Authenticator app support for two-factor authentication (2FA)! Use Google Authenticator, Authy, or Microsoft Authenticator to protect your login, plus get backup codes just in case you lose your phone (or the cat walks off with it).

Easy to set up, extra safe, and officially "Admin can’t do it for you, sorry – you gotta be the boss!"

Profile Settings

Scan QR

Backup Code

Login with Authenticator


🧩 Funnels: Forms and Survey Builder Now Pops Up Right Where You Are

No more opening 4,396 browser tabs just to edit a form or survey! The Form and Survey Builder now opens right inside the Funnel Builder as a big pop-up. It's super fast, keeps your focus, and saves you from a tab-induced headache.

Form Popup

Survey Popup


🏪 The Marketplace: App Distribution Gets (Way) Simpler

Finding or installing Marketplace apps got a major glow-up:

  • Developers set clear targets (agency vs. sub-account)
  • A unified catalogue: See all the apps that make sense for you in one place
  • Agencies can preview what sub-account users see—so there’s no surprises (except maybe a surprise birthday party… let us know if you figure out how to code that!)
  • Developers can reach more users too, with no extra technical hassle.

App Distribution Options

Marketplace Unified View

Marketplace Preview as Sub-account


🤖 Conversation AI – Now Smarter with Human Handover

Finally! When your AI not-so-subtly lets you know, "Hey, I’m stuck", it can actually do something about it. The new Human Handover system means your AI bot knows when it’s out of its league (hey, we’ve all been there). If a conversation gets tricky, your customer asks for a human, or the AI just isn’t getting anywhere, the bot hands things over to a human team member.

Handovers can assign a person, make a task, even send a closing message. Jugglers, take note: the robot can pause for you, too.

Human Handover

Configure Triggers

Assign User

Closing Message

Pause Bot


🎉 That’s a Wrap!

Whew! That’s a lot of awesome stuff. From saving time and clicks to making sure no customer gets stuck chatting with a lost robot, these updates are here to make your HighLevel experience better, faster, and more fun (well, as fun as business tools can get!).

Go try out the new features and be the hero your workflow deserves. Got feedback or hilarious calendar settings to share? We’d love to hear it!

Until next time—keep leveling up! 💥

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