HighLevel Weekly Update: Crystal Clear Calendars, Smart Bots, Global Taxes & More! 🎉

Hey HighLevelers! Ready for the latest batch of updates to make your business run smoother than a greased otter on roller skates? We've rounded up the brand new and shiny features, plus some cool improvements to things you already use every day. From easier calendars to global-friendly taxes and AI that's polite enough to hand things off to a human, there's something for everyone. Let's dig in and see what goodies you get this week!

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📅 Calendar Settings That Actually Make Sense (Finally!)

Do calendars make your head spin like a hamster on a wheel? Well, spin no more! HighLevel has made calendar setup super friendly.

• Info icons are now everywhere. Hover and get wisdom!
• Clear explanations for every key setting. No more "what does this button even do?!"
• Labels that actually make sense (Goodbye, English-to-Gibberish translations!)
• A shiny, consistent look across the whole calendar.

So whether you’re setting availability, recurring meetings, payments, or sync preferences, you’ll know exactly what’s up. You’ll spend less time hunting for answers and more time winning at life (or at least at Zoom calls).

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📊 Custom Fields in Your Dashboard Tables!

Need more data power than a squirrel gathering nuts for winter? Now you can add custom fields as columns in your Contacts and Opportunities tables! Birthdays, favorite pizza toppings—whatever, it’s your dashboard!

• Add ANY custom field as a column (now including birthdays, cake not included).
• Works in both Dashboards and Custom Reports.
• Personalize your data view and become the spreadsheet ninja you always dreamed of.

How to use it?

1. Enter Edit Mode in your dashboard/report.
2. Add a table widget (Contacts or Opportunities).
3. Use the new, expanded column selector to choose your custom fields.
4. Bask in your new data glory.

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📝 Seamless Form & Survey Editing in Funnels (No More Tab Madness!)

If your browser has ever looked like a deck of cards thanks to editing forms in separate tabs, rejoice! Now, editing or creating a form or survey in the Funnel Builder happens right there—no more tab shuffles!

• Form/Survey Builder launches in a sleek 90% screen pop-up within the funnel.
• No more losing your place (or your mind).
• Style, customize, and save—all from one screen.
• Lightning fast load times and productivity boost!

Just click your form/survey and hit Edit. It pops up, you make changes, save, and boom, you’re back where you started.

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🌍 International Automatic Taxes (Yes, Including VAT!)

Taxes may be one of life’s certainties (like Mondays and laundry), but at least now, they’re a whole lot easier!

• Configure and apply automatic taxes for many countries—not just the US. It’s global, baby!
• Add VAT IDs or local Tax IDs. No more guessing.
• Manage tax settings at both product/product category and checkout levels.
• Includes Funnels, Payment Links, Invoices, and eCommerce Stores.
• Bulk actions for adding countries/states (because who likes more clicking?).
• Guided migration for U.S. users, with a strong nudge to hop to the new system (don’t worry, you have 6 months!).

Set it up via Payments > Settings > Taxes > Automatic Taxes—and let HighLevel do the math. (Still no help for algebra homework, sorry!)

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📞 Use Real (Physical) Deskphones with GHL! (Futuristic, Right?)

Deskphones? In 2025? Absolutely! Plug your VoIP deskphone straight into HighLevel with SIP endpoints—just like in the movies.

• Your deskphone is now always connected to your CRM.
• Make and receive calls, blind transfer calls, and use call recordings/transcriptions.
• Ready for action via Labs.

Just remember: "Ring all" user limit drops from 7 to 6 to make space for your fancy new deskphone. (The 7th user has gone to voicemail, probably!)

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🤖 Conversation AI Gets a Nice Human Touch

Sometimes bots get tongue-tied or stumped (no judgment, bots, we humans get stuck too). Now your AI bot can smoothly hand a chat over to a real person!

• Auto handover when things get “too real” for AI.
• Triggers: Customer asks for a human, AI flubs twice, or lacks info.
• Assigns conversation to the right team member.
• Auto creates a follow-up task (complete with a note from our robot overlords).
• Pauses the bot while your human jumps in.

Activate it in Labs (because even AIs need a little backup now and then!).

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🏢 Sub-Accounts Page Got a Makeover!

Tired of squinting at your client list? The Sub-Accounts page just got a sleek redesign with:

• Cleaner UI (bring your shades!).
• Advanced filters for super-fast sorting.
• Bulk actions (do more, click less).
• Lightning fast speed—it's basically on energy drinks now.

Turn it on in Agency Settings > Labs, and make managing clients a breeze.

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🛍️ Marketplace: App Distribution & AI Templates Made Easy

The HighLevel Marketplace has powered up for both developers and agencies:

• Simplified app distribution settings for developers—reach more people with fewer clicks.
• Agency owners/admins see all apps in a single, gorgeous catalogue (no more "where did I see that app?").
• Preview what your sub-accounts will see—so no one gets a surprise.
• Developers: now you can reach 100% of GHL users (not just the cool kids).

On top of this, ready-made AI agent templates are rolling out. Sell your bots, discover new chatbot templates, and test them right inside the Marketplace before you buy (no car dealership negotiation skills required).

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That's a Wrap! 🎬

HighLevel's giving you more time for what matters, fewer headaches over little settings, and making it easier than ever to take over the digital world.

Drop a comment below on your favorite new feature (or your wildest calendar mishap), and stay tuned for next week’s updates. Until then, keep automating, stay awesome, and remember—even the robots need a little human help sometimes! 🤖❤️